Free Drop Shipping
Send Kits directly to your patients
With telehealth increasing in popularity, we want to ensure you and your patients a supported through their wellness journeys. To do so, we are offering free drop-shipping to the U.S. and Canada* for prepaid tests or $15 drop-shipping fee** for non-prepaid tests.
If you need to place an order for specimen recollection, please contact our customer service department.
How It Works:
- Fill out and submit the form on the right to request drop shipping for your patient. You will need to complete the form for each patient you would like to receive a specimen collection kit via drop-shipping.
- Once you submit the form on the right, our billing team will reach out to the billing contact to collect payment information for the test within one business day.
- After payment has been received, we will ship the specimen collection kit to the patient within one business day.
- Patients can expect to receive their specimen collection kit 4-5 business days after it has shipped.
Drop Ship Tests Available For
Dried Blood Spot (DBS)
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240, 144, 198, & 96 Food Sensitivity Panels
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44 IgE Food Panel
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Candida Panel
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NAD Profile
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48 Inhalant Panel
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33 IgE Inhalant Panel
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Vitamin D
Serum
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96, 50, 44, & 27 IgE Food Allergy Panels
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Total IgE Panel
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Candida Panel
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Vitamin D
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50 & 33 IgE Inhalant Panels
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48 IgG Inhalant Panel
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Celiac Panel
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NutriStat
Stool
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GI - Basic Profile
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GI - Advanced Profile
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GI Follow Up Panels
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GI - Standard Profile
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GutIQ
Dried Urine Card
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Environmental Pollutants Profile
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36 Organic Acids Profiles
Liquid Urine Card
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62 Organic Acids Profiles
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Glyphosate Panel
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MycoToxin Profile
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NutriStat
Drop Shipping FAQ
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What is the drop shipping return policy?
We want to make sure you are happy with your purchase and encourage you to contact our Customer Service team if you have any trouble with your order. Below is an overview of our policies surrounding returns and refunds:
- If you decide to return the health test kit within 14 days of placing your order, you are eligible for a full refund, minus the cost of shipping, handling, and processing fees (approximately $50 USD per kit).
- Orders placed more than 30 days ago are not eligible for any refund.
- Due to health concerns, US BioTek cannot accept returned or unused test kits. If you received your order and do not wish to conduct the test, we ask that you dispose of the test kit.
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Does my health test expire?
Health tests are valid for 1 year after the date of purchase. Due to changes in lab testing and kit expiration dates, test orders that have not received a specimen within 1 year of their purchase date will be expired.
* Free shipping to most areas of Canada. Additional shipping fees may apply in certain areas with higher than average costs. A US BioTek representative will contact you before shipping to confirm any additional charges and you may cancel your order if you do not wish to pay the extra fee.
** An additional $15 fee will be charged to either the practitioner or the patient for all drop shipments that are returned due to incorrect address.